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Shipping Information

  1. How do you calculate shipping costs?

  1. How do you calculate shipping costs?

    We calculate shipping costs based on weight. This allows us to offer our customers the most accurate and best shipping rates possible. The weight of a package is sent to either UPS or USPS via the internet at the time of checkout. UPS and USPS display the shipping amount to the customer. When you purchase from ArtGlassSupplies.com, you will pay the cost of shipping calculated by weight + a $3.50 handling fee per order. The fee covers the cost of fulfillment and materials such as foam pouches, bubble wrap, "Fragile Glass" stickers, boxes, etc.. Shipping is an expense to be considered when shopping online. It is our policy to offer the most reasonable rates we can.

    Since there is no way for the system to know what size box an order will need, we have set the tare weight of an empty box at 0.50 pound. This half pound tare is significantly LESS than the weight of our most often used box.

    Whenever possible, we will use USPS Priority Mail Flat Rate boxes, for all orders that have Priority Mail selected as the shipping method. We will automatically issue a refund for any shipping costs that are saved in doing so. Click here for full details.



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